SAHEL IT SERVICES has a perfect quality control system and process. SAHEL IT is currently in progress of passing ISO9001 (2000 version) for quality control system authentication. Our overall quality control is dividing in three parts:

  • Products Quality
  • Services Quality
  • Internal Process Quality

Products Quality : All our products are CE/FCC certified, ROHS certified, 3G Authentication, MEF Certification from ISO certified vendors.

Services Quality : Our services platform is professionally designed with well experienced experts in the industry. We set up a help desk assistance line, a tracking system where your can post and follow the progress of your issues.

Internal Process Quality : We have a very professional ERP system for process management, project management, customer rapid assistance, customer issue management to make sure that our customers have response on all the inquiries in short time.